Jewel Support - Support Coordination Form
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1. Overall please rate your experience with Jewel Australia Support Services
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Very Good
Good
Neutral
Poor
Very Poor
2. How did you contact Jewel Australia Support Services?
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Via Phone
Referral Via Website
Via Email
In Person
3. How long did it take you to speak to a representative about your client’s assessment?
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One Day
Three Days
One Week
4. How long did it take you to receive a Service Agreement for your client?
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One Day
Two Days
Three Days
One Week
5. The communication channels of Jewel Australia Support Services was fast, efficient and transparent.
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Strongly Agree
Agree
Unsure
Strongly Disagree
Disagree
6. Please rate the comprehensiveness of our assessment reports
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Very comprehensive
Somewhat Comprehensive
Not comprehensive
Poor
7. Did the report discuss product recommendation and implementation strategies to your satisfaction?
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Yes
No
8. Would you recommend our services to others?
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Yes
Maybe
No
9. Please write any other comments in the space provided.
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